VIVZON GAMES
Support

We're here to help.

Find quick fixes, FAQs, and ways to contact us directly.

Quick fixes

  • Refresh the page and ensure a stable internet connection.
  • Disable ad-blockers or add games.vivzon.in to allowlist.
  • Update your browser/app and graphics drivers.
  • Try an alternate browser (Chrome, Edge, Firefox, Safari) or device.
  • On mobile, force close and relaunch the app or clear app cache.

FAQs

Game won't load or lags

Check connection speed (Wi-Fi recommended), close heavy tabs/apps, and ensure hardware acceleration is on. If issues persist, send us your device model and a screenshot.

Recovering progress

Link your account (email or social) in Settings. Guest progress is device-bound and may not be recoverable if the device data is lost.

Reporting bugs/cheaters

Use the form below or email support@vivzon.in with time, game mode, your username, and any evidence.

Billing & refunds

For App Store / Play purchases, request via the store you used. For web purchases on our site, contact billing@vivzon.in with your order ID within 7 days.

Community & safety

Mute/report players from the in-game menu. Severe or repeated violations may lead to suspension. See our Fair Play section.

Contact us

All Systems Operational

Server status

Everything looks good. For incidents, we'll post updates here.